Setting up Capture One

Phase One / Activación / Desactivación

System requirements

Capture One may run on other and older equipment than those listed  below, but to ensure the best possible results we recommend that your computer, at the minimum, conforms to the following specifications:

Microsoft® Windows® minimum requirements

  • Intel® Core™ 2 Duo or better
  • 4 GB of RAM
  • 10 GB of free hard disk space 
  • Calibrated color monitor with 1280x800, 24-bit resolution at 96dpi screen ruling
  • Windows 7® SP1 64-bit, Windows 8® 64-bit, Windows 10® 64-bit
  • Microsoft® .NET Framework version 4.0 (will be installed if not present) 
  • A PDF reader is needed to read the Release Notes
  • An Internet connection is needed when activating Capture One. 

Apple® Macintosh® minimum requirements

  • Intel® Core™ 2 Duo or better
  • 4 GB of RAM 
  • 10 GB of free hard disk space
  • Calibrated color monitor with 1280x800, 24-bit resolution at 96dpi screen ruling
  • Mac OS X 10.10.5 or 10.11
  • An Internet connection is needed when activating Capture One.

Recommended system requirements

The above hardware specifications are to be considered as minimum requirements. If you work with high-resolution camera systems or simply want to optimize the performance, please follow the recommendations  below:

  • Use processors with multiple cores, e.g Intel® Core™ i7 or better
  • Have 8 GB of RAM or more
  • Leave plenty of hard disk space free for your images
  • Use a fast hard disk e.g. a Solid State Disk (SSD)

Activating Capture One Pro

Follow this step-by-step guide on how to activate Capture One Pro software. In order to complete the activation you need to be connected to the Internet.

Before activating make sure you have your 16-character license code either by email or with the original software package.

  1. Go to Capture One>License... to open the license activation dialogue as illustrated.
  2. Enter license code and profile details.
  3. Type in the license code as illustrated.
  4. Type in your email address that correlates to your Phase One Account, if you do not have an account one will be created for you. Press ‘Get profile’ and the rest of the form will be filled in for you. If you are a new customer, please fill in the rest of the form. Now click the ‘Activate’ button.
  5. Complete this process by clicking ‘Activate’. Your software is now ready for use.


Try one of the following resources if you are experiencing any problems with the software:

  1. Go to the Setting up Capture One section for more information about recommended hardware..
  2. Watch for the latest video tutorials.
  3. Visit for inspiration and troubleshooting.


To deactivate Capture One from a computer you need to be connected to the Internet.

  1. Open the License dialog box via the menu Capture One>License.
  2. Press the Deactivate button.
  3. Confirm that you want to perform the deactivation.
    After doing so, you can activate Capture One on another computer.

The application will return to Trial Mode once deactivated. When the trial period has expired all current and pending processing will be cancelled. You will need to reactivate Capture One to continue working with it.


Register your license to authenticate your installed software. Registration will allow full usage of your Capture One version.

The Online registration automatically registers your license key. When this is validated, it will be kept alongside with information on your computer platform, ID and IP numbers. Phase One keeps all information confidential according to EU law and international standards. For more information on the license, please read the License Agreement.

The registration of the software will create a personal profile on This profile will provide the opportunity to register your hardware/software and to contact Phase One for any support or sales related questions.

How do I register my hardware product?

  1. Attach a camera and a dialog box will automatically open and ask if you would like to register your product.
  2. Click ‘Yes’ in the Registration dialog box and follow the procedure; this will help in future support cases as well as track ownership of the product.

Can I change my registration?

It is possible to change the priority and even remove the registration completely.

  1. Select the Digital Back that you wish to change updating priorities on.
  2. Rearrange by using the arrows icons.

If a digital back is removed completely you will have the option of re-registering it the next time you connect the back to Capture One.