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Using the Profoto A1 with the Phase One XF
問題
The Profoto A1 comes in a few different Camera versions, how does it work the the Phase One XF?
解決策
Summary Both the Canon or Nikon version of the A1 will work with the XF and do not need additional adapters. Below are a couple notes on the usage In-Depth For TTL use or to control the Flash power from the Profoto tool of the XF, Profoto Air must be enabled on the XF.  Go to Capture ...
Language: English
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How to restore a Leaf Credo digital back to factory defaults.
問題
How do I restore a Leaf Credo digital back to factory defaults? 
解決策
Summary Leaf Credo backs have the factory firmware stored in their memory.  This allows a back to be recovered in case there is a problem with a firmware update or if a corruption develops in the installed firmware.  If you cannot access the restore firmware menu on the back for any reason, you can ...
Language: English
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How do I restore an IQ digital back to factory defaults and/or reset the IQ digital back user interface?
問題
I need to restore the IQ digital back to factory defaults/original firmware. I need to reset the IQ digital back user interface.
解決策
Summary You can rest both the firmware and interface using the two techniques below Firmware - Hold down the top two silver buttons of the digital back and insert battery. Interface - Insert the battery and push all 4 buttons immediately In-Depth For a firmware reset, hold down the top two si...
Language: English
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How to generate logs from a Phase One IQ or Leaf Credo digital back.
問題
I have been requested to gather and upload my log files from my digital back for further analysis.
解決策
If you experience errors on the IQ or Credo series digital backs, you can use the menu item “Dump Log” to transfer log information to a Compact Flash card.  This is the log file you can use to send to the Phase One support team for further analysis. A Dump / debug log can be very helpful in troubles...
Language: English
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Phase One iXR - supported firmware and digital backs
問題
What is the latest firmware for my digital back that will provide support with a Phase One iXR camera?
解決策
Summary The digital back models and firmware versions that work for the iXR camera. The iXR camera is officially end of life as of May 2017. This means that we will no longer be selling this camera new or build new firmware for this camera. Below are the digital backs and latest firmware versions...
Language: English
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Mamiya Adapters explained
問題
Which Phase One Digital Backs work with which adapters on the Mamiya RZ and RB cameras?
解決策
Summary P/P+ series for Mamiya cameras can be used in different combinations.  P-series for Mamiya 645 AF-D and newer can be used with no limitations. Mamiya AF bodies are not supported In-Depth Mamiya RZ 67 PRO II D: -Mamiya fitting- P/P+ series with Mamiya fitting can be used on the Mamiya RZ ...
Language: English
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Determine whether your P40+ or P65+ has Extended Flash Sync
問題
How can I identify whether my P40+ or P65+ has Extended Flash Sync (Ability to sync with LS lenses at 1/1600th of a second).
解決策
Summary You can determine if your camera has extended flash sync ability checking the serial number or in the digital back. In-Depth One way to determine is by looking at the serial number of your digital back. If your serial number begins with the following, you will have extended flash sync suppo...
Language: English
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How to get your digital back one shot to work with Bronica cameras.
問題
I would like a Phase One camera back for my Bronica SQAI or ETRS.
解決策
Summary You will need a special adapter plate to work with these cameras In-Depth Phase One does not manufacture a digital back for any Bronica model, however a camera back with a Hasselblad V mount can function with a Bronica SQAI or ETRS with a third party adapter.   These are no longer being pr...
Language: English
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Unable to establish connection to the Phase One activation server. Please try again later. Reason: the operation has timed out.
問題
Windows Vista and XP installation is not possible with the Windows Firewall being turned on. If this is the case the following error will present itself when activing Capture One. The Firewall is blocking communication to the Phase One Activation Server
解決策
To Solve this please follow the steps below; Go to the Security Center: Choose Capture One to be listed under the Exception tab  
Language: English
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Capture One 4, 5 or 6 crash or will not start: Repair Dot Net for XP
問題
If Capture One crashes or will not launch / boot please repair the .Net Framework application.
解決策
Below are steps to follow to repair Dot Net Framework. Be sure to repair the version that was most recently installed. 1. Go to: Start> Control Panel> Add/Remove Programs> 2. Choose Repair 3. Choose Finish   4. Restart the computer and launch Capture One 4.  
Language: English