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Article ID
Description
What lenses are supported for the XF Camera System?
Problem
What lenses are supported for the XF Camera System?
Solution
Summary This article outlines what lenses are supported for the XF camera system. In-Depth Leaf Shutter Lenses Schneider Kreuznach 28mm AF LS f/4.5 Schneider Kreuznach 35mm AF LS f/3.5 Schneider Kreuznach 55mm AF LS f/2.8 Sch...
Language: English
Article ID
Description
Using the Profoto A1 with the Phase One XF
Problem
The Profoto A1 comes in a few different Camera versions, how does it work the the Phase One XF?
Solution
Summary Both the Canon or Nikon version of the A1 will work with the XF and do not need additional adapters. Below are a couple notes on the usage In-Depth For TTL use or to control the Flash power from the Profoto tool of the XF, Profoto Air must be enabled on the XF.  Go to Capture ...
Language: English
Article ID
Description
How to install output ICC profiles in macOS for use in Capture One
Problem
I have a custom ICC profile for my printer or specific output. How can I install it on macOS for use in Capture One?
Solution
Uncompress the Files Typically, ICC profiles are available within zipped packages to compress file size. Unzip the package by double clicking prior to installing as neither the operating system nor Capture One can parse a zipped ICC profile.   Copy the ICC Profile file Click the profile to highligh...
Language: English
Article ID
Description
How to restore a Leaf Credo digital back to factory defaults.
Problem
How do I restore a Leaf Credo digital back to factory defaults? 
Solution
Summary Leaf Credo backs have the factory firmware stored in their memory.  This allows a back to be recovered in case there is a problem with a firmware update or if a corruption develops in the installed firmware.  If you cannot access the restore firmware menu on the back for any reason, you can ...
Language: English
Article ID
Description
How do I restore an IQ digital back to factory defaults and/or reset the IQ digital back user interface?
Problem
I need to restore the IQ digital back to factory defaults/original firmware. I need to reset the IQ digital back user interface.
Solution
Summary You can rest both the firmware and interface using the two techniques below Firmware - Hold down the top two silver buttons of the digital back and insert battery. Interface - Insert the battery and push all 4 buttons immediately In-Depth For a firmware reset, hold down the top two si...
Language: English
Article ID
Description
How to generate logs from a Phase One IQ or Leaf Credo digital back.
Problem
I have been requested to gather and upload my log files from my digital back for further analysis.
Solution
If you experience errors on the IQ or Credo series digital backs, you can use the menu item “Dump Log” to transfer log information to a Compact Flash card.  This is the log file you can use to send to the Phase One support team for further analysis. A Dump / debug log can be very helpful in troubles...
Language: English
Article ID
Description
Phase One iXR - supported firmware and digital backs
Problem
What is the latest firmware for my digital back that will provide support with a Phase One iXR camera?
Solution
Summary The digital back models and firmware versions that work for the iXR camera. The iXR camera is officially end of life as of May 2017. This means that we will no longer be selling this camera new or build new firmware for this camera. Below are the digital backs and latest firmware versions...
Language: English
Article ID
Description
How to install output ICC profiles in Windows for use in Capture One
Problem
I have a custom ICC profile for my printer or specific output. How can I install it on Windows for use in Capture One?
Solution
Uncompress the Files Typically, ICC profiles are available within zipped packages to compress file size. Unzip the package by double clicking prior to installing as neither the operating system nor Capture One can parse a zipped ICC profile. Right click on the file and select Extract All. Follow the...
Language: English
Article ID
Description
Live Preview with Phase One Camera and Digital Back
Problem
How do I configure my camera body so that I may use Live Preview.
Solution
Summary Some body and back combinations need special firmware or workarounds to enable live view. In-Depth Phase One XF / DF+ body and IQ and Credo backs: Enabling live preview will automatically open the shutter on the XF / DF+ and close it when done. Recommended minimum firmware to ensure this w...
Language: English
Article ID
Description
Live Preview Configuration with Mamiya 645 AFD and Mamiya RZ67
Problem
I want to use my Mamiya Camera and Digital Back with Live Preview. How do I configure it so that I can do so?
Solution
Summary This camera needs a special work around to use in live view mode. Instructions can be found below In-Depth Do not open the shutter on the camera prior to opening the Live Preview window. Doing so will generate errors on the digital back after closing the Live Preview window.  The recommen...
Language: English